Richard is COO for the KAIZEN® Institute New Zealand and oversees a team of consultants delivering a wide variety of Lean / KAIZEN® projects focused on all aspects of business process improvement. His industry experience includes Services; Process Manufacturing; Discreet Manufacturing; as well as Distribution and Logistics. Current and recent clients’ projects include FMCG; Retail and Distribution; Tertiary Education Provision; Utilities.
Richard is a seasoned KAIZEN® consultant with a career spanning over 23 years in the United Kingdom and New Zealand and was fortunate enough to complete his initial KAIZEN® experience with Professor Dan Jones, TBM and Shin-jujitsu from ’95-97.
Richard has worked in a number of project and operational roles for large service and manufacturing companies. In 1997 he immigrated to New Zealand and worked for several prominent New Zealand companies including Orica, Interlock and Linfox Logistics.
In 2000 he joined Carter Holt Harvey Wood Products as an e-business consulting manager. At the time CHH was owned by International Paper.
In 2003, Richard and Danie founded Smartchain, a boutique Supply Chain consultancy, and in 2006 he became a Director and COO of KAIZEN® Institute New Zealand.
Richard has undertaken work for the following companies:
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