Welcome to Kaizen Institute New Zealand
Kaizen Institute New Zealand was one of the first business units established in 1988 when our founder Mr Masaaki Imai visited New Zealand with Toyota's Taiichi Ohno to support Fisher & Paykel Appliances to set up Just-in-Time manufacturing.
Like our Kaizen Institute colleagues around the globe our Auckland-based team enables leaders to achieve their performance dreams through continuous improvement of people, processes and systems. We diagnose problems, create awareness, draw roadmaps, lead implementation, develop experts and coach leaders to sustain business excellence.
We introduced the kaizen methodology to the world in 1985. Today we are a global consultancy active in all sectors. Our 400+ professionals work to advance the continuous improvement body of knowledge. We research, publish and license various publications including books, training materials and online learning.
Kaizen Institute consultants challenge clients to help develop leaders capable of sustaining true continuous improvement in all aspects of their enterprise.
Our Kaizen Lean Essentials course has always been very popular and provides the ideal introduction to the Kaizen philosophy and some of the key Lean tools. Our next course will on 24 - 25 March 2014 in Wellington and in Auckland on 26 - 27 March 2014.
During the first morning of this interactive course we focus on the fundamental principles of being a Lean organisation. Continuous Improvement is so much more than tools and techniques. It is a holistic approach to managing and leading culture change in a Lean way.
In a Lean culture the focus is first and foremost on creating value for your customer. It might be the “zero defect” mind set to manufacture a flawless component in a factory. In the service industry it could be the creation of an easy-to-complete form to replace a frustrating, error-prone document. The underpinning question is “What tasks should I do really well to satisfy my customer’s requirements?“
Another behavioural pattern present in a Lean organisation is the ongoing eradication of “waste” or inefficiencies. There is almost no point in doing a quick clean-up just to see it eroded within a few months. Everybody has the objective to get rid of anything that is preventing customer value.
Where a Kaizen spirit is present in an organisation, respect for people is developed and nurtured. This is achieved through people-centred leadership, caring about individuals and supporting them in creating customer value. I agree with Kip Tindall, Chairman and CEO of The Container Store: “Take care of employees better than anyone else and they will take care of customers better than anyone else.”
Another philosophical stance in a Lean organisation is for everybody, especially the leadership team, to be concentrated on the area/s in the organisation where customer value is created. They need to be intensely aware of the problems and “waste” that’s constantly diminishing customer value. Tracking the systematic elimination of inefficiencies is non-negotiable.
The last hallmark of a Kaizen culture is the presence of visual management. The most important problems, targets, “waste”, progress, KPIs, etc., are made visible, transparent and is simplified.
To further explore these fundamental principles during any of our Kaizen Lean Essentials courses, please register on the training sections of our website or contact Peet Wiid on email@example.com or 021 897 932.
We're closing out 2013 on a high note. Not only are we now fully settled into our new office at Botany Town Centre, we've also launched our new website.
Our new office at Auckland's Botany Town Centre is a flexible multi-purpose training room and work space in the heart of one of New Zealand's most popular shopping malls. Like several of our other global offices, we offer an Office Live demonstration office where we apply daily Kaizen in our own processes ... thereby practicing what we preach. We welcome anyone who would like to arrange a visit to see our office in action.
Our new website is integrated with our global Kaizen Institute website and offers a wealth of valuable local and global information. Check out our updated public training schedule.
NZ Government department uses Kaizen to make their processes more efficient.
When they started their journey in October 2012, some of the efficiency issues they faced were manual processes, bottlenecking of work and excessive analysis.
The team started by identifying their pain points and doing a Value Stream Mapping (VSM) exercise that identified quick wins. More about the progress of this interesting project will follow.
KAIZEN Institute New Zealand
Level 1, Fashion Pavilion, Botany Town Centre
Corner of Te Irirangi and Ti Rakau Drives
PO Box 64066,
Botany, Auckland, 2163
Tel +64 (0)9 274 0829
CEO - Danie Vermeulen
Mobile: 0274 366 664