Kaizen Institute NZ is pleased to announce the launch of its Lean Office "Live" Networking Event, Training, Consulting, Benchmarking, Qualification, Lean, Management

We have launched an informative training and networking event to show case our award-winning office where we apply the Lean thinking and principles in our own office and administration processes.

Our June event attracted a diverse group from various service industries, participating in this inaugural event. Please find the slides from the introduction for your reference.

Download Introduction Slides (1MB)

Join us and other interested organisations for a short information session followed by a tour of our showcase offices. During the tour we’ll demonstrate how to make use of Lean principles to improve efficiency and productivity and to engage and motivate team members to continuously improve.

We’ll wrap up the event over nibbles and a glass of wine while there be a chance to ask in depth questions and to network with others interested in embarking on the Lean journey.

Price $29 per person including GST

Time: 3:00pm-5:00pm

Date: 21 September 2010 Register now

Kaizen Institute New Zealand’s Ichi-Ban award, Training, Consulting, Benchmarking, Qualification, Lean, Management

Leading on from the recent milestone, achieving  100 visitors on our ‘Office Live’ tour, Kaizen Institute New Zealand received the Ichi-Bahn Award at the annual Kaizen Institute Global Awards Ceremony which was held in Portugal in March 2010.

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The "Lean Office", Training, Consulting, Benchmarking, Qualification, Lean, Management

Are you struggling to improve your office processes? Does your administration team miss deadlines, targets and are you constantly fixing up mistakes and complaints?

Research by the KAIZEN® Institute has indicated that over 70% of customer complaints are now related to the administration or office functions!

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Lean office – Process Mapping to eliminate waste, Training, Consulting, Benchmarking, Qualification, Lean, Management

The Kaizen Institute are well known for their Lean office methodology , Total Service Management – our 6 level model approaches the implementation of Lean thinking in the office and administration in a disciplined and structured way.

Level 3 in our model focused continuous improvement effort through using structured problem solving tools, including value stream mapping. For service, Lean Problem Solving (PDCA) and Process Mapping to eliminate waste.

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Lean Office Principles make NZ a "Home from Home", Training, Consulting, Benchmarking, Qualification, Lean, Management

I first visited New Zealand in February 2005 to study and travel.  Since then I have been hooked on this wonderful, unique, green (I could continue if you like ;-) country at the “edge of the world”.  Once I returned home I decided to try to live – and work in “Aotearoa” one day.

In mid September 2009, KAIZEN Institute made my dream come true, and I transferred from Switzerland to Auckland, for a one year sabbatical. It’s going to be an enriching year full of new situations, challenges, beliefs and experience.

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Office Live Launched in New Zealand, Training, Consulting, Benchmarking, Qualification, Lean, Management

To follow in the leading footsteps of our global colleagues, KAIZEN® Institute New Zealand brought the first “Office Live tour” group through the Office on the 11th of March 2009. “Office Live” is a practical way to demonstrate to clients how KAIZEN® principles and techniques can be applied in an office environment. It is a way for KAIZEN® Institute offices to practice what they preach to their clients. A group of 12 people from diverse industries like Manufacturing, Recruitment, Education, Health Care and Information Technology, visited the KINZ office in the afternoon as part of the recent three day Total Service Management training course.

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Lean Office Live Turns 100!, Training, Consulting, Benchmarking, Qualification, Lean, Management

In December 2009 Kaizen Institute New Zealand passed another milestone, welcoming its 100th visitor to our “Office Live” tour.

 

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Value Stream Mapping in the Office, Training, Consulting, Benchmarking, Qualification, Lean, Management

There are many books and blogs discussing the merits and application of the Value Stream Mapping technique in Lean Manufacturing.

However, good examples of the application of this technique in the office or business process are less common. Why should this be the case? Our observation is that it is ‘too hard’ for Lean thinkers to tackle the complex, lengthy, disparate processes found within the office or administrative processes. Often the real bottom line benefits of eliminating waste in the office are not that obvious or quantifiable

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Lean Office - Total Service Management Goes “on Tour”, Training, Consulting, Benchmarking, Qualification, Lean, Management

Once again the KAIZEN Institute NZ successfully ran it’s most popular Lean Office training seminar – Total Service Management, in Auckland from the 22nd to 24th September.

The seminar was attended by participants from many aspects of service industries including representatives from education, healthcare, banking and professional services.

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Lean Office - Live! , Training, Consulting, Benchmarking, Qualification, Lean, Management

Introduction, Tour and Networking


Date: 21 September 2010

Cost: $29 (GST incl.)

 

Register now 

Contact, Training, Consulting, Benchmarking, Qualification, Lean, Management

KAIZEN Institute
New Zealand Ltd.

Level 3, 8 Pacific Rise, Mt. Wellington, Auckland 1060

PO Box 62172, Mt Wellington

Auckland 1130

New Zealand

0800 KAIZEN (NZ Only)

Tel: +64 (0)9 916 5030
Fax: +64 (0)9 916 5001

Danie Vermeulen; Tel:  0274 366664 

Email: dvermeulen@spam.kaizen.com

Richard Steel; Tel:  0274 515298 

Email: rsteel@spam.kaizen.com

 

Lean Measurement Contact:

Kimball Fink-Jensen; Tel: 021 654357

Email: kfinkjensen@spam.kaizen.com

 

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