Welcome to Kaizen Institute New Zealand

Kaizen Institute car

We don't simply sell "Lean tools" training. We offer comprehensive consulting and coaching to support our clients to transform themselves to achieve a true and lasting KAIZEN Culture.

Our Auckland-based office was established in 1988 when KAIZEN Institute founder, Masaaki Imai, visited New Zealand with Toyota's Taiichi Ohno. Today we are part of a global team of 400+ professionals and more than 30 offices operating in over 40 countries.

New to the lean journey, excited by the possibilities but unsure where to start?

Already on your lean journey, at a performance plateau, facing new obstacles, or not sustaining your improvement gains?

Advanced on your lean journey?

Our decades of lean implementation experience equips us to challenge and support you to transform your organisation and your team to achieve daily KAIZEN - better every day, everywhere, by everyone.


Kaizen Institute New Zealand hosted a successful Value Stream Mapping workshop at NZWindows Tauranga Limited during May 2016. The organisation has been on their Lean journey for a while and is making good progress. Positive staff engagement could be “sensed” when we entered their premises, based on a humbleness and willingness to learn and improve.

They wanted to increase their Continuous Improvement expertise and brought in the team from Kaizen Institute to assist them to achieve breakthrough results. It was also an ideal opportunity to invite public participants to learn about this high-impact, project-focused, Lean technique. Participants represented public health, manufacturing, consulting, and the food industry - indicative that Lean is not only applicable to manufacturing (where it originated).

The current state of affairs was mapped and displayed with valuable input from the involved staff members. Identifying the percentage of non-value-added activities was an eye-opener for everyone and the realisation that dramatic improvements can be achieved and sustained through the Kaizen approach. Value Stream Mapping is more than tinkering with current practices to improve a few “pockets” within an organisation. It brings a holistic focus on producing better products and/or services through engaged people.

Andrew Smith, Lean Facilitator at NZWindows, had this to say about the workshop: 

“For me, the Value Stream Mapping workshop came at the perfect time on our Lean Journey. It allowed us to truly see the waste in our operations and allowed us to develop the tools to tackle these as a team, with the aim of adding more value to the customer. The Kaizen Institute NZ team empowered the participants to see and develop a Value Stream Map, in a clear and logical way. Even though we had people from different industries, the learnings from the course were understandable and easy to take back to their own workplace. I look forward to seeing the results we can achieve through our newfound knowledge.”

It was a great privilege to run this practical training course/workshop at a gemba of a respected client. If your organisation can benefit from a similar arrangement, contact us for a no-obligation discussion.


Office Live Tours hits another century!

"Don't tell me, show me" (how you are doing) is a popular saying in the Lean world implying that to improve organisational performance and to development people, we all need to see (i) our performance against targets, (ii) the ensuing gaps, and (iii) the solutions to bridge these gaps.

In our own training facility/office in Auckland we practise what we preach: we apply kaizen in Kaizen. Our Office Live Tour is about showing you how we "see" our own business to gain a better understanding of our processes, performance, people, and improvement activities.

This tour is also a Kaizen Institute standard across our global offices and is an effective and efficient way for our clients to gain a better understanding of the Kaizen approach. It also showcases how the Lean methodology is relevant to the service sector and the office environment, regardless of its manufacturing roots.

Over the years we have hosted numerous organisations ranging from healthcare, banking, steel processing plants, manufacturing, bakeries and other food processors, wineries, the dairy sector, agriculture, councils, government departments, and the list continues.

We were privileged to celebrate 1,000 visitors to our workplace recently and we want to encourage the following people to continue with their journey to "change for the better" (the root meaning of "kaizen"): Leonie, Rachel, Laura, Sarah, David, Sandra, Craig, Vignesh, Carol, Marlon, and Ariff.

We wish you a path of personal enrichment by living the Kaizen approach in your workplace and also in your personal lives.


We are proud to announce a Value Stream Mapping public training course in Tauranga from 17-18 May 2016. This will be a special event as it is hosted by New Zealand Windows, a local business with a strong Lean focus.

Value Stream Mapping (VSM) is a powerful Lean tool to identify the problems or inefficiencies in the process of creating products and services from the perspective of the customer. This practical workshop will also showcase how to engage your people in continuous improvement efforts and how to sustain these gains.

This highly-rated course is invaluable for senior leaders, business owners, managers, team leaders, supervisors, and business improvement specialists.

For more information please contact Peet Wiid or register directly on our website.

10 Dec. 2015

The Kaizen philosophy is fundamentally about "making better" and is usually associated with improving our organisations: the people, processes, products, services, equipment, systems, etc. 

However, Kaizen is ultimately about making this world we live in, a better place. An embedded value within Toyota Motor Corporation (where "Lean" has been developed) is that they should always create "value for the customer, society, and the economy" as Liker and Meier put it in their best-selling book The Toyota Way Fieldbook.

Making society better is so part and parcel (pardon the pun this time of the year) of kaizen that we, as a New Zealand team, are donating our time and money to a project whereby 750 Christmas boxes are being delivered to people in need in Auckland, Tauranga and Whangarei. This includes collaborating with the local Police in distributing Christmas boxes to Victim Support. This project by the Elim Christian Centre has been running successfully for the last 10 years and is impacting an increased number of people during the festive season.

We want to encourage you to make your own community a better place during this festive season. There are so many people in need of support, care and just a bit of happiness.

Let's be kaizen, also in our communities.



Certification after 12 months of hard work

The Kaizen journey at Keysight Technologies Malaysia commenced with a Kaizen overview at senior leadership level during the latter part of 2014. Subsequently a brief presentation of the Kaizen approach by Peet Wiid followed in front of a full auditorium in November of the same year. At the same event the General Manager in Malaysia, Shidah Ahmad, also inspired the staff with her support of this Continuous Improvement journey and committed her senior leaders, managers and teams to “inculcate the Lean way of life to enable Keysight’s growth and profitability.”

At the end of this initial phase of Kaizen training and implementation, 32 people were certified in October 2015. Their certification was based on in-depth, practical classroom training in the Kaizen fundamental principles and tools. It also included exposure to more advanced Lean techniques during the latter stages. All participants had to apply the Kaizen learning at the gemba and had to show real improvements made in various work areas. (Learning by doing is imperative to changing people’s thinking, feelings, attitudes and actions.) This implementation was closely monitored during monthly coaching visits by Peet with further support from internal Lean coaches. Read more...


Compass Health has been embracing the Kaizen approach for more than two years now. An unwaivering dedication from the senior leadership team is leading this Primary Health Organisation (PHO) to a an even higher level of excellence.

An important aspect of this Kaizen journey is for staff to be trained on how to make the workplace better to the benefit of the customer(s) with a strong focus on the patient experience. This in-house training has been strengthened by continuous Kaizen coaching by Danie Vermeulen in various work environments; from clinical to administrative. This hands-on approach ensures a deeper appreciation of the positive impact kaizen is having on everyone in the general practices but also on external parties.

The people that have been certified can truly say they are able to use the Lean tools in their daily work but just as important, they start to understand how to change the culture through applying the "respect-for-people" pillar of the Kaizen approach.

We want to congratulate everyone who were certified and look forward to the continuous betterment of Compass Health.



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KAIZEN Institute New Zealand

Level 1, Fashion Pavilion, Botany Town Centre
Corner of Te Irirangi and Ti Rakau Drives
PO Box 64066,
Botany, Auckland, 2163
Tel +64 (0)9 274 0829

CEO - Danie Vermeulen

Mobile: 0274 366 664

email: dvermeulen@kaizen.com

Kaizen Clients

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